Accessibility Statement

Our Commitment

Joy Electrical is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Web Accessibility Standards

This website endeavors to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
• Alt Text: Images include descriptive alt text for screen readers
• Semantic HTML: Proper heading structure and semantic markup
• Color Contrast: Sufficient color contrast ratios for text readability
• Focus Indicators: Clear focus indicators for keyboard navigation
• Responsive Design: Website works across different devices and screen sizes
• Text Scaling: Text can be resized up to 200% without loss of functionality

Accessibility Tools

We recommend the following tools to enhance your browsing experience:

• Screen Readers: NVDA, JAWS, or VoiceOver
• Browser Extensions: Accessibility extensions for your preferred browser
• Zoom Features: Use your browser's zoom function (Ctrl/Cmd + Plus)
• High Contrast Mode: Enable high contrast mode in your operating system

Known Limitations

While we strive to make our website fully accessible, we acknowledge that some areas may have limitations:

• Some third-party content may not be fully accessible
• Older PDF documents may not be screen reader compatible
• Some interactive elements may require mouse interaction

Ongoing Improvements

We are continuously working to improve the accessibility of our website. Our ongoing efforts include:

• Regular accessibility audits and testing
• User feedback integration
• Staff training on accessibility best practices
• Implementation of new accessibility features

Physical Accessibility

In addition to web accessibility, we are committed to providing accessible electrical services:

• Mobility Access: We can accommodate customers with mobility needs
• Communication: We can provide information in various formats upon request
• Service Delivery: We work with customers to ensure services meet their accessibility needs
• Equipment: We can recommend and install accessible electrical equipment

Feedback and Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Alternative Formats

If you need information from our website in an alternative format, please contact us and we will do our best to accommodate your request. We can provide:

• Large print documents
• Audio recordings
• Plain text versions
• Braille materials (upon request)

Accessibility Training

Our team receives regular training on accessibility best practices, including:

• Web accessibility guidelines
• Assistive technology awareness
• Communication with customers with disabilities
• Inclusive service delivery

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content. If you encounter accessibility issues with third-party content, please let us know.

Updates to This Statement

We will review and update this accessibility statement regularly to reflect our ongoing commitment to accessibility. This statement was last updated on April 04, 2026.

Legal Compliance

This accessibility statement is designed to comply with:

• New Zealand Human Rights Act 1993
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• New Zealand Government Web Standards