Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or contact us through our website
• Schedule electrical services
• Communicate with us via phone, email, or in person
• Provide feedback or reviews

Types of Information Collected

The types of information we may collect include:

• Name and contact information (phone number, email address, postal address)
• Property information and electrical service requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide electrical services and respond to your requests
• Schedule appointments and communicate about your projects
• Process payments and send invoices
• Send you important updates about your electrical work
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our customers
• With trusted service providers who assist us in operating our business (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. New Zealand Privacy Act

This Privacy Policy is designed to comply with the New Zealand Privacy Act 2020. If you believe we have not handled your personal information in accordance with this policy or the Privacy Act, you may contact the New Zealand Privacy Commissioner.